Privacy Policy

At Gluco, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines how we collect, use, and protect your data, as well as important guidelines for using our app, including the AI-powered features and chat functions. Please read this policy carefully to understand your rights and responsibilities.

1. Information We Collect

We collect the following types of information when you use Gluco:

• Personal Information: When you create an account, we may collect personal details such as your name, email address, age, and diabetes-related information to provide personalized services.
• Usage Data: We may collect data related to how you interact with the app, including device information, app usage patterns, and preferences.
• Chat Data: If you participate in chats with other users, we collect and store these communications to ensure safety and support.

2. Use of AI Technology

Gluco incorporates AI technology to provide personalized suggestions and support. Please note that while the AI is designed to assist with managing diabetes, it is not a substitute for professional medical advice. Always consult with your healthcare provider before making any health-related decisions. Be cautious when asking the AI about medical concerns, as it provides general advice based on data and trends, but it may not reflect your specific health needs.

3. User Chats

Our app includes a chat function where users can share experiences and advice. While we encourage support and community, please be mindful of the information you share. Do not share sensitive personal or medical information in public chats, and remember that other users’ advice should not replace professional medical guidance. Gluco is not responsible for the accuracy of information exchanged between users.

4. How We Use Your Information

We use your data to:

• Provide and improve the services offered by Gluco.
• Personalize your experience based on your preferences and diabetes management needs
• Enhance the performance of our AI to better support users.
• Facilitate user-to-user connections within the community.

5. Data Sharing and Security

We do not sell your personal information to third parties. We may share your information with trusted partners, such as healthcare professionals or technology providers, only to improve our services. Your data is protected through industry-standard encryption and security measures to prevent unauthorized access.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal information.
• Opt out of any non-essential communications.
• Request a copy of the data we have collected.

7. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or applicable laws. Any updates will be posted within the app, and we encourage you to review the policy periodically.